Supporting the Patient and Family Beyond the Adverse Event and Disclosure
MITSS has been working with patients and families since we were established in 2002. The emotional impact of adverse events can be devastaing to everyone involved; however, the full impact of what patients and families experience doesn't usually begin to sink in until well beyond the discharge. It is important that staff be educated about these delayed reactions as well as given ways to engage patients and families while they are in your care. We have been hearing from frontline staff for many years about how uncomfortable the conversations that follow an adverse event can be (outside of the disclosure). Therefore, we have developed a tool that can help to guide frontline staff through these difficult conversations.
You can access the LEND document below.